Refund & Cancellation Policy
Our approach to refunds for digital story collections and printable PDF products.
Draft scaffold — every section below awaits counsel-reviewed text before going live.
1. Digital Product Nature
#digital-product-nature[PLACEHOLDER — replace with real policy text reviewed by qualified legal counsel before accepting live payments.]
2. Eligibility for Refund
#eligibility[PLACEHOLDER — replace with real policy text reviewed by qualified legal counsel before accepting live payments.]
[PLACEHOLDER — replace with real policy text reviewed by qualified legal counsel before accepting live payments.]
3. Non-Refundable Situations
#non-refundable[PLACEHOLDER — replace with real policy text reviewed by qualified legal counsel before accepting live payments.]
4. How to Request a Refund
#how-to-request[PLACEHOLDER — replace with real policy text reviewed by qualified legal counsel before accepting live payments.]
5. Refund Timeline
#timeline[PLACEHOLDER — replace with real policy text reviewed by qualified legal counsel before accepting live payments.]
6. Order Cancellations
#cancellations[PLACEHOLDER — replace with real policy text reviewed by qualified legal counsel before accepting live payments.]
7. Chargebacks & Payment Disputes
#chargebacks[PLACEHOLDER — replace with real policy text reviewed by qualified legal counsel before accepting live payments.]
8. Contact
#contact[PLACEHOLDER — support email, response hours, and any reference number customers should include.]